Privacy policy

Privacy Policy

Effective Date: 29/03/2025

1. Introduction
Welcome to Handy Master ("we," "our," or "us"). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://handymaster.in ("Website"), a multi-vendor e-commerce platform. By using our Website, you agree to the terms outlined in this policy.

2. Information We Collect
We collect various types of information to provide and improve our services, including:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details, and other contact information when you register, make a purchase, or communicate with us.

  • Vendor Information: Business details, tax identification numbers, banking details, and other relevant vendor-specific information.

  • Usage Data: Information about your interactions with our Website, including IP addresses, device type, browser type, and browsing behavior.

  • Cookies and Tracking Technologies: We use cookies, tracking pixels, and analytics tools to enhance your experience and gather data about Website usage.

3. How We Use Your Information
We use the collected data to:

  • Process transactions and manage user/vendor accounts.

  • Facilitate communication between buyers and vendors.

  • Improve our Website's functionality, user experience, and security.

  • Provide customer support and respond to inquiries.

  • Comply with legal obligations and prevent fraud or abuse.

4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Vendors and Service Providers: To facilitate transactions and provide necessary services.

  • Payment Processors: To process secure payments and refunds.

  • Legal Authorities: If required by law, court orders, or to protect our rights.

5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee 100% security.

6. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Disable cookies through browser settings.

  • Request a copy of your stored data by contacting us.

7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Handy Master
Near Hanuman Mandir, Gandhi Road, Dhanbad, Jharkhand - 826001
Phone: +91 6203513391
Email: ritikkumarbhagat0@gmail.com

By using our Website, you acknowledge that you have read and understood this Privacy Policy.